Consumer Bill of Rights

Until the mid-20th century, there was little ethical regulation in the business world. If a product you purchased didn't work correctly or you felt you had been swayed by faulty advertising, you were kind of out of luck. However, in 1960, President John F. Kennedy put forth the following Consumer Bill of Rights:

• The Right to safety - to be protected against the marketing of products and services that are hazardous to health or to life.
  
• The Right to be informed - to be protected against fraudulent, deceitful, or grossly misleading information, advertising, labeling, or other practices, and to be given the facts needed to make informed choices.
• The Right to choose - to have available a variety of products and services at competitive prices.
• The Right to be heard - to be assured that consumer interests will receive full and sympathetic consideration in making government policy, both through the laws passed by legislatures and through regulations passed by administrative bodies.
• The Right to education - to have access to programs and information that help consumers make better marketplace decisions.
• The Right to redress - to work with established mechanisms to have problems corrected and to receive compensation for poor service or for products which do not function properly.
  

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